01
Start with your premises
Tell us the project type, city, approximate area and current condition. Existing drawings and photographs can help explain what you have and what you would like to change. If you are early in planning, say which information is still uncertain.
02
Bring operating needs into the layout
List customer and staff activities, equipment, storage and any brand requirements. For an occupied site, describe access and working-hour constraints. These inputs help frame the design and scope conversation.
03
Clarify the proposed work
Review inclusions, exclusions, materials and supply responsibilities. Identify decisions that remain open and what information is needed to resolve them. A planning summary is useful preparation; a quotation must describe the actual work being proposed.
04
Agree the project-specific next steps
The scope, site review, programme, commercial terms and responsibilities need to be agreed for your project. Ask questions about assumptions before accepting a proposal. The website does not set a fixed price or a guaranteed completion date.
05
Keep changes and completion clear
During a project, changes should be described and agreed through the appropriate project process. At completion, review the contracted scope and any outstanding items with the responsible team. The exact checks depend on the work involved.